Terms and Conditions
TERMS AND CONDITIONS
tinyakropol.com asks for personal information such as name, email adress, residential/physical adress in order to be used for the best customer service. Name is essential for bookings, email adress is needed for payment/booking confirmation and physical adress is needed as a meeting point. This website is designed to make it easy for you to book online in a secure way. The customer’s personal information is not sold to or shared with third parties under any name and in any condition. tinyakropol.com can only use these information in case the customer wishes to receive emails about upcoming events, extra discounts, special offers and information updates.
This website is designed to easily update your personal information and billing adress.
tinyakropol.com provides a messenger application in order for you to be able to check availability and prices, or give instant reply to your questions, offers and requests.
tinyakropol.com does not use or keep your payment information or any sensitive information for your security. The payment is done through Garanti Bankasi A.S.. The website automaticly transfers you to the bank’s website to secure your credit card information or any sensitive information so that you can do your payment in the most secure way.
Once the customer makes a reservation, a first confirmation mail is sent to customer’s email adress. When the system confirms the payment is done and the activity/excursion/tour /accomodation is available, the customer will receive a second confirmation email. In case the request cannot be fulfilled, the customer will be informed about the reasons and solutions and a refund will be done if the customer wishes to be refunded.
All accomodations are subject to change and availability. Please confirm availability and prices prior to booking.
All activities and excursions must be prepaid that agreed. We accept Visa, Mastercard and American Express. Prices are subject to change. The client is charged in TL at the conversion's rate of the bank on the time of your booking. The client will have the option of a transference of booking to another excursion or an activity, or change of name as clients in at least 1 day written notice, but no refunds in the case of cancellations.
It is highly essential that customers provide personal information such as name, email adress, and a physical adress in order to get the best customer care and service. The customers are responsible for the information that they have given is right. Tiny Akropol Travel Agency will not be responsible for the delays of pick-up times, wrong pick up points provided by the customers and will refuse to give any refunds in case ..